When someone googles "furniture store near me", Google shows a map with three businesses BEFORE the regular search results. Getting into this top three is free. Here is how to set up your Google Business Profile so it brings customers both to your physical store and to your website.
The basics
The main lever
Ask for a review at the moment the customer is happy: after handing over the order, in the SMS with the delivery status. A direct link to the review form makes the path many times shorter.
To five-star and one-star reviews alike. Future customers and the algorithm both see the replies: a responsive business ranks better. Answer negative ones calmly, to the point, with a solution.
A batch of reviews from new accounts in a single day is a typical pattern that gets a profile filtered or suspended. Ten honest reviews work better than fifty bought ones.
Working with the website
The Business Profile catches "near me" searches, the website turns them into orders and brings in SEO traffic from beyond your neighborhood, and local Google Ads campaigns boost both channels within your delivery radius. For a store with a physical location, these are three customer sources that work for each other – and two of the three are free.
We will set up and optimize your Business Profile, connect it to your website, and set up a review collection system and local ads within your delivery radius.
📝 Get a local visibility auditFree consultation. We will show how you look on the map right now compared with your competitors
