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Google Merchant Center · any platform

Google Merchant Center account unblocking: your products back in ads

Google Merchant Center account unblocking for stores on any platform: we find the real cause of the suspension, prepare a checklist and a technical brief for fixes to the site and feed, file a reasoned appeal and see it through to Google's decision. You pay the second half only after unblocking.

  • A free assessment of your chances before any payment
  • We restore your existing account with its history
  • If unblocking fails, you do not pay the rest
Unblocking a Google Merchant Center account

Merchant Center unblocking

$325

After the free assessment
50% upfront
After unblocking
50%
Account not restored
you do not pay the rest

Diagnostics, a site and feed audit, a checklist and technical brief for fixes, an appeal and support until the decision. For Horoshop stores – a separate service for $250.

Merchant Center unblocking$325

Get an assessment of your chances

UAH 0

of the second payment if the account is not restored

50%

of the amount you pay only after unblocking

$325

full cycle: diagnostics, a checklist and technical brief for fixes, an appeal

Any

store platform: WordPress, Shopify, OpenCart, Horoshop

Sound familiar?

Account suspended and products gone from ads?

The store works, the products are uploaded – and suddenly Shopping ads stop. Support replies with a template, appeals come back rejected.

  • Fewer sales every day

    Google Shopping and Performance Max are on hold, and competitors take your place in search results.

  • Appeals get rejected

    Until the root cause is found and fixed, Google replies with another rejection.

  • A new account does not help

    Google sees the shared domain, card and devices, so a new account gets blocked even faster.

Diagnostics

What Google suspends Merchant Center accounts for

We identify the cause before changing anything on the site. Typical options:

The site and the feed do not match

The price or availability in the feed differs from the product page, prices are hidden, currencies differ.

Lack of transparency

The site lacks contacts, delivery and return terms, legal details or Terms, Privacy and Refund pages. Google calls this misrepresentation.

Domain problems

The domain is not verified, the site returns redirects, or several accounts are registered to it.

Automatic review

The algorithm blocks without human involvement when it sees matching signs with blocked accounts.

Shared history with other accounts

Google combines history by payment details, domain and device, even if you did not create the other account.

Restricted products

A few items with medicines, dietary supplements or brand replicas are enough for Google to suspend the entire account.

How we work

How we get the account back

The assessment is the first step: we take on the case when we see a real chance to get the account back.

  1. Step 01

    Free assessment

    We look at the suspension notice, the site and the feed and honestly tell you whether the account is worth fighting for.

  2. Step 02

    Suspension analysis

    We read Google's notice: the type and code of the suspension, the account history, previous appeals.

  3. Step 03

    Site and feed audit

    We check the content, policies, legal details, product cards, payment, delivery and every feed item for compliance with Google's rules.

  4. Step 04

    Links to other accounts

    We check whether another Google Ads account, Merchant Center account or payment profile is dragging the suspension along with it.

  5. Step 05

    Fixes

    We prepare a checklist and a technical brief: which Terms, Refund, Contact and Privacy pages to add and what to change in the content. After your developer makes the edits, we check everything again.

  6. Step 06

    Appeal and support

    We file a request with evidence of the fixes and answer support's requests until the final decision.

Result

What you are left with after our work

An active Merchant Center

Your account, with its history, accepts products again and shows them in ads.

A safe product feed

Every item is checked: titles, prices, availability and categories match the site and the rules.

Policy pages

Delivery, return and payment terms and contacts are set out the way Google requires.

Protection against a repeat

We give recommendations on what to change carefully so the suspension does not happen again.

Ad account audit

We check Google Ads and advise which campaigns to start with after recovery.

Fast ad restart

We help bring sales back fast: we launch Performance Max with a clean feed.

Any platform

We restore accounts of stores on any engine

Google's requirements are the same for all platforms; only the way to meet them changes. We prepare a checklist and a technical brief for your developer: which pages to add, what to change in product cards, how to rebuild the feed. Your developer makes the edits, and we check the result before the appeal.

A store on Horoshop? There is a separate service for it – Merchant Center unblocking for Horoshop websites for $250.

  • WordPress / WooCommerce
  • OpenCart
  • PrestaShop
  • Magento
  • Shopify
  • Wix
  • Tilda
  • Prom
  • Horoshop
  • Custom-built websites

Why get the account back

What a working Merchant Center brings

This is how Shopping ads sell when Merchant Center works: results of three client stores in one month.

Results: solar energy

Solar energy

Google Shopping ads

UAH 39.4 millionsales from Shopping campaigns in one month

  • Merchant Center
  • Performance Max
Launching Shopping ads
Results: household chemicals

Household chemicals

Google Shopping ads

1,335+orders a month from the Merchant Center feed

  • Merchant Center
  • Performance Max
Launching Shopping ads
Results: decor

Decor

Google Shopping ads

417orders of a decor store in February

  • Merchant Center
  • Performance Max
Launching Shopping ads

Questions

Questions about Merchant Center unblocking

How much does Merchant Center unblocking cost?

$325 for the full cycle of work. You pay half after the free assessment and the other half after the account is restored. For Horoshop stores – a separate service for $250.

What happens if the account cannot be unblocked?

You do not pay the second half. We analyze each request separately and take on a case only when we see real chances of recovery.

Maybe it is easier to create a new account?

No. Google links new accounts to previous ones through the domain, payment and devices, so they often get blocked even faster, and the history only gets worse.

How long does unblocking take?

It depends on the reason for the suspension, the amount of changes on the website and how quickly Google responds. We name an estimated timeline for your case after the assessment.

What do you need from me?

A screenshot of the suspension notice, a link to the website and access to Merchant Center. For the fixes – access to the website or your developer's contact.

How do you avoid being suspended again?

After the unblocking we give recommendations on the website and feed and check the ad account. If needed, we relaunch Performance Max with a correct feed.

Free estimate

Get your products back into Google Shopping

Send us a screenshot of the suspension notice and a link to the website on Telegram – we will give an initial assessment. Or even simpler: leave your number, and we will call you back Mon–Fri.

  • An honest answer on whether the account is worth fighting for
  • Contract and completion certificate
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