404 page: how to make it useful – design, text and response code
What to put on a 404 page so that it helps visitors: text, design, the correct response code, redirects, finding errors on the site and common slip-ups.
What to prepare for the development of a new website: page structure, texts, photos and videos, logo, access to the domain and services, data for an online store and common mistakes.
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For a new website, prepare five groups of materials: a description of the business and its goals, the page structure, texts for every page, photos and videos, and access to the domain, hosting and services. The more complete the package before development starts, the fewer pauses, rework and template placeholders in the design.
It is convenient to split the materials into groups and assign a person responsible for each. The table gives examples and the approximate moment when each material is needed.
| Group | What it includes | When it is needed |
|---|---|---|
| About the business | Services or products, audience, advantages, geography, pricing principle, contacts | Before the design |
| Structure | List of pages and sections, their priority | Before the design |
| Texts | Home page, services, about the company, contacts, questions and answers, legal pages | Before the layout coding or during content filling |
| Visual materials | Logo, colors, fonts, photos, videos | During the design |
| Proof of trust | Case studies, reviews, certificates, partners | During content filling |
| Access | Domain, hosting, e-mail, analytics, ads, CRM | Before the launch, sometimes earlier |
| For a store | Products, categories, delivery, payment and return terms | During content filling |
A responsible person on the client's side is appointed separately: they collect the materials, answer questions and approve the result. When there are many approvers, the timeline grows.
The structure is built around the visitor's tasks and the search queries clients use to look for the service. A typical service website includes a home page, a separate page for each service, pages about the company, case studies or a portfolio, reviews, a blog, contacts, questions and answers, and legal pages. For SEO, a simple scheme applies: one service – one page with its own query.
For each page, it is worth writing down its purpose, the desired visitor action and the main blocks. Such a description easily turns into a technical specification.
Real client questions form the basis of the texts: calls, messenger conversations, commercial proposals, sales managers' answers. It also helps to hold a short interview with the owner or a specialist who knows the details of the work. The client prepares the factual base, and a copywriter or an agency can take over the editing and presentation.
Generic phrases like individual approach and high quality explain nothing. They are worth replacing with specifics: what exactly the service includes, within what timeframe, how approval works. Texts of competitors or manufacturers must not be copied: duplicates perform poorly in search and may infringe copyright. Texts are handed over in an editable format with headings for each page, while screenshots and scanned PDFs complicate the work.
Real photos of the team, the premises, the work process and the results inspire more trust than generic stock images. The rule of thumb is simple: if a photo could appear on any competitor's website, it adds little. Stock images are kept for abstract illustrations.
The rights to the materials are confirmed. Images from search engines are usually protected by copyright, so you use your own photos, stock images with an appropriate license or materials provided with permission. People who can be recognized in a photo must give their consent. The rules depend on the country, so in doubtful cases you consult a lawyer.
Access is granted through invitations with the required role, and passwords are shared in a secure way. This makes it easier to revoke the rights after the work is completed.
Legal information is prepared separately: company details, a privacy policy and terms of use, if they are needed. The scope depends on the type of business and legal requirements, so the list is worth checking with a lawyer.
For the catalog, a spreadsheet is prepared in Excel or Google Sheets with the following columns:
Delivery, payment, return and warranty terms are written up as separate texts. Unique descriptions are written first for key products and categories; the rest can be added gradually.
Materials are collected in a shared folder with a clear structure: separate subfolders for texts, photos, logos, documents and access. Files get meaningful names, and each page comes with a short description of what it should contain. A simple tracker spreadsheet is useful: what is needed, who is responsible, by what deadline, in what state.
The following order works well: first the structure and key texts, then photos and visual materials, then additional sections, while access is granted in parallel. Approvals are collected in one channel so that edits do not get lost between messengers and e-mail.
Yes. A copywriter or an agency prepares the texts, but the client provides the factual basis: services, terms, examples, figures. The finished texts are checked by a subject-matter specialist, since factual errors damage trust.
There is no exact number; everything depends on the structure. Usually you need shots of the team, the premises or workshop, the process and the results for key services, as well as images for the first screen. A few high-quality shots are better than many random ones.
Images from search are usually protected by copyright. Use your own photos, stock images with an appropriate license or materials provided with permission. The rules depend on the country, so if in doubt, consult a lawyer.
Start with the minimum: a description of services, contacts, a few photos. Launch a reduced structure and add sections gradually. A short photo shoot and an interview with the owner help, as they provide the basis for the texts.
At least the key texts are prepared before the design. Then the mockups take into account the real length of headings and blocks, and there are fewer edits after the layout coding.
Content preparation often turns out to be the longest part of a project, so it is started in advance: the structure, texts, visual materials and access come together in a single package in which a specific person is responsible for each part. The more specific the list, the faster approvals go. A prepared package also reduces the number of edits after the layout coding. You can start with the minimum and add the rest gradually. LightSEO, a digital agency from Mukachevo, will help draw up the structure and the list of materials even before the design. For companies that need a full-fledged website, there is turnkey corporate website development, and for a single offer or campaign, landing page development is the right fit.